Process
HR Engagement
IngeniHome
Work from Home is here to stay forever and has become the new normal for many of your outsourcing requirements. IngeniHome is an ingenious 100% “Anytime Anywhere” “Work from Home” Solution.
With IngeniHome, Geography has become History. IngeniHome is a carefully crafted “Work from Home” solution for any of your customer experience and backend office requirements. In this model, all interactions/transaction are meticulously managed by our IngeniCx ambassadors from the comfort of their home-pods, as our support teams carefully monitors every detail and data point of these interactions, powered by a centralized state-of-the-art IngeniCx Command Center, and intervenes as required to enhance your brands customer experience.
IngeniFlexi
IngeniFlexi is a Home plus model wherein a certain percentage of operations is co-located at a strategic physical office.
This is a hybrid model wherein some your operations could be centralized while the majority of the bussiness could utilize the benefits of the IngeniHome model.
This model employs the best of both the worlds – the conventional and the futuristic world.
A center of excellence created at the physical office and cloned exponentially to an “Anytime Anywhere” IngeniHome model.
The benefits you and your customer would get in terms of speed and scale for each delivery function such as Hiring ,Training and Quality near real time operational and business intelligence insights vastly enhancing your customer experience quotient.
IngeniHome
Work from Home is here to stay forever and has become the new normal for many of your outsourcing requirements. IngeniHome is an ingenious 100% “Anytime Anywhere” “Work from Home” Solution.
With IngeniHome, Geography has become History. IngeniHome is a carefully crafted “Work from Home” solution for any of your customer experience and backend office requirements. In this model, all interactions/transaction are meticulously managed by our IngeniCx ambassadors from the comfort of their home-pods, as our support teams carefully monitors every detail and data point of these interactions, powered by a centralized state-of-the-art IngeniCx Command Center, and intervenes as required to enhance your brands customer experience.